Shipping policy
Shipping Policy – Aakaya Creations
At Aakaya Creations, every piece of jewellery is thoughtfully handcrafted with precision and care. As many of our products are made-to-order, we take a little extra time to ensure you receive a beautifully finished piece.
1. Order Processing Time
- All orders are processed within 2–10 working days.
- Handmade and customized items may require additional time depending on design complexity.
- Orders are not processed on Sundays or public holidays.
2. Dispatch Timeline
- Estimated Dispatch Time: Up to 10 working days
- Each product is carefully handcrafted before dispatch to maintain our quality standards.
3. Delivery Timeline
- Metro Cities: 2–4 working days after dispatch
- Other Locations: 3–7 working days after dispatch
- Delivery timelines may vary due to unforeseen circumstances such as courier delays, weather conditions, or remote locations.
4. Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout.
- We may offer free shipping on select orders or promotional campaigns.
5. Order Tracking
- Once your order is shipped, a tracking ID will be shared via SMS/Email/WhatsApp.
- You can track your shipment through the courier partner’s website.
6. Delays & Exceptions
Since our products are handmade, slight delays may occur due to:
- Crafting time requirements
- High order volumes
- Courier partner issues
We truly appreciate your patience and understanding.
7. Incorrect Address / Failed Delivery
- Please ensure all shipping details are accurate.
- Aakaya Creations is not responsible for delays due to incorrect information.
- Re-shipping charges may apply for failed delivery attempts.
8. International Shipping
- Currently, we do not offer international shipping. (Update if needed)
9. Contact Us
📧 Email: aakayacreationsbycharan@gmail.com
📱 WhatsApp/Phone: +91 92665 19207
Important Note
All our jewellery pieces are handmade and made-to-order, which is why dispatch may take up to 10 working days. This allows us to deliver a unique, high-quality product crafted especially for you.
Thank you for supporting handmade ❤️
Aakaya Creations